Privacy & Policy

Last Updated: 20/03/2023

Welcome to Pack and Shift (the “Company,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our mobile application, or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it to us, such as when you create an account, schedule a service, or communicate with us.
  • Transaction Information: We may collect information related to your transactions with us, such as the services you purchased, payment details, and transaction history.
  • Usage Information: We may collect information about how you interact with our website and mobile application, including your IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and personalize our services, including scheduling and fulfilling moving and packing services.
  • To communicate with you, including responding to inquiries, providing customer support, and sending service-related notifications.
  • To process transactions and payments.
  • To improve our services, website, and mobile application, including analyzing usage trends and user preferences.
  • To send promotional communications, special offers, and updates about our services, if you have opted in to receive such communications.

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our business and providing our services, such as payment processors, logistics partners, and customer support providers.
  • With our business partners for marketing or promotional purposes, but only with your consent.
  • When required by law or to protect our rights and interests.

We do not sell or rent your personal information to third parties for their own marketing purposes.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices

You can choose not to provide certain personal information, but this may limit your ability to use certain features of our services.

You can opt out of receiving promotional communications from us by following the instructions in the communication or contacting us directly.

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we may have collected personal information from a child under 13, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time, and any changes will be reflected on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at [insert contact email or address].

Feel free to adjust and customize this policy according to the specific practices and requirements of